Shipping policy
WE SHIP WORLDWIDE
Kindly note you will need to cover any extra duties, VAT and tariffs which will be payable upon entry to your country outside of the UK and due to the current situation there could be delays at customs.
We are pleased to be able to ship our products worldwide. For pricing and delivery estimates, please see below however exact shipping rates will be determined at checkout based on your address. All delivery times are from the date of dispatch. These times are estimates only and are provided to us by our shipping partners. All UK orders will be shipped via Royal Mail tracked, and EU and international order via DPD Express (and other local carriers). Shipping times vary with each shipping location.
Shipping Policy
Please note that standard delivery operates weekdays Monday - Friday 9am to 5pm and commence from the date of dispatch. Delivery times may take longer over Public Holidays.
Estimated delivery times are to be used as a guide only and Tough Cherry cannot guarantee that you will receive your package within the above time frames.
If you have any questions, please email us at info@toughcherry.com
UK Orders
We ship all UK order from our Studio where all UK orders will be fulfilled from, kindly note we dispatch orders Monday to Friday only.
UK Tracked Shipping - Flat rate £3.99
If orders are placed Friday after 12pm, Saturday or Sunday they will be sent out the following Monday.
European Orders
Please note that each country in the EU has a unique shipping cost, shown at checkout and these prices do not include duties or taxes. We are not responsible for any customs charges that may occur.
For your reference all orders are currently shipped from our UK Studio. Delivery time varies usually from 2-7 business days for in stock items.
US ORDERS
Kindly note you will need to cover any extra duties, VAT and tariffs which will be payable upon entry to your country and due to the current situation there could be delays at customs. Delivery time is 3-5 business days.
US Standard Shipping- USD$35
Canadian Orders
Kindly note you will need to cover any extra duties, VAT and tariffs which will be payable upon entry to your country and due to the current situation there could be delays at customs. Delivery time is 4-7 business days.
CA Standard Shipping- CAD$48
Australian orders
Kindly note you will need to cover any extra duties, VAT and tariffs which will be payable upon entry to your country and due to the current situation there could be delays at customs. Delivery time is 3-5 business days.
AU Standard Shipping- AUD$78
New Zealand Orders
Kindly note you will need to cover any extra duties, VAT and tariffs which will be payable upon entry to your country and due to the current situation there could be delays at customs. Delivery time is 3-5 business days.
NZ Standard Shipping- NZD$92.00
Thailand Orders
Kindly note you will need to cover any extra duties, VAT and tariffs which will be payable upon entry to your country and due to the current situation there could be delays at customs. Delivery time is 5-8 business days.
NZ Standard Shipping- NZD$92.00